Contact Forms
Contact forms capture leads from your website visitors.
Form Types
Section titled “Form Types”Property Inquiry
Section titled “Property Inquiry”Visitors can ask about specific listings:
- Attached to a property
- Includes property details
- Higher intent signal
General Contact
Section titled “General Contact”General questions and requests:
- About your services
- Selling inquiry
- Relocation questions
Agent Contact
Section titled “Agent Contact”Direct messages to specific agents:
- Found via agent profile
- Team directory
- Listing attribution
Form Fields
Section titled “Form Fields”Standard fields collected:
- Name — First and last name
- Email — For follow-up
- Phone — Optional contact number
- Message — Their question or request
- Preferred Contact — Email, phone, or either
Lead Routing
Section titled “Lead Routing”Forms are routed based on:
- Property Listing Agent — Property inquiries go to listing agent
- Round Robin — Distribute evenly among team
- Specific Agent — If contacted directly
- Default Agent — Fallback assignment
Spam Protection
Section titled “Spam Protection”Forms are protected by:
- reCAPTCHA verification
- Rate limiting
- Email validation
- Content filtering
Response Best Practices
Section titled “Response Best Practices”- Respond Quickly — Within 5 minutes ideally
- Be Personal — Reference their specific inquiry
- Provide Value — Answer questions completely
- Include CTA — Suggest next steps
- Follow Up — If no response, try again