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Roles and Permissions

HomeStar uses role-based access control (RBAC) to manage user permissions.

CapabilityAgentBrokerAdmin
Listings
View own listings
View all listings
Edit own listings
Edit team listings
Import/export listings
Leads
View assigned leads
View all leads
Respond to leads
Reassign leads
Export lead data
Tours
View scheduled tours
Manage own tours
View all tours
Configure tour settings
Profile & Settings
Edit own profile✓ (approval)✓ (approval)
Approve profile changes
Edit brokerage settings✓ (approval)
Approve brokerage changes
Team Management
View team members
Add/remove team members
Assign agents to listings
View team reports
System Administration
User management
API key management
Data imports/exports
System configuration
Audit logs

Standard role for real estate professionals managing their own listings and leads.

Dashboard: Shows personal listings, assigned leads, and scheduled tours.

Approval workflow: Profile changes require broker approval before going live.

Screenshot: Agent dashboard view

For brokerage owners and team leaders managing multiple agents.

Dashboard: Shows team-wide metrics, all listings, and team member activity.

Approval workflow: Can approve agent profiles; brokerage setting changes require admin approval.

Restrictions: Cannot access admin-only sections like Tours configuration or API management.

Screenshot: Broker dashboard view

Full system access for platform administrators and support staff.

Dashboard: Shows system-wide metrics, all users, and configuration options.

Direct edit access: No approval workflows; changes take effect immediately.

Screenshot: Admin dashboard view

  1. Agent edits profile
  2. Broker receives notification
  3. Broker reviews and approves/rejects
  4. Agent receives notification of decision

Suggest mode screenshot: Agent editing in suggest mode

  1. Broker proposes changes to brokerage settings
  2. Admin receives notification
  3. Admin reviews and approves/rejects
  4. Broker receives notification of decision

Suggest mode screenshot: Broker editing brokerage settings

Users attempting to access restricted areas see clear permission notices.

Example: Broker attempting to access admin-only Tours section:

Permission error for restricted access

Throughout this documentation, badges indicate required roles for features:

  • Agent — Available to all agents, brokers, and admins
  • Broker — Broker and admin only
  • Admin — Administrator access required